Terms and Conditions
Effective Date: January 2025
Welcome to Virtual Assistants USA. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read carefully.
1. Definitions
2. Scope of Services
We provide a range of virtual assistance services tailored to your needs. Each project’s scope, timeline, and deliverables will be outlined in advance. Changes to the scope may result in additional fees.
3. Client Responsibilities
The Client agrees to:
4. Fees and Payment Terms
5. Revisions and Approvals
6. Intellectual Property
7. Confidentiality
Both parties agree to safeguard any shared sensitive information. Confidential information will not be disclosed without written consent.
8. Cancellation and Termination
9. Third-Party Tools
We are not responsible for any downtime or issues caused by third-party platforms or tools utilized in our services (e.g., hosting platforms, event management software).
10. Warranties and Disclaimers
We do not guarantee specific results (e.g., sales, attendance rates). Services are provided "as is," without warranties of any kind.
11. Indemnification
The Client agrees to indemnify and hold us harmless from claims or liabilities arising from:
12. Limitation of Liability
Our liability is limited to the fees paid for the specific project. We are not responsible for indirect or consequential damages.
13. Dispute Resolution
Disputes will first be resolved through good-faith negotiations. If unresolved, disputes may proceed to mediation or arbitration in Georgia, USA.
14. Force Majeure
We are not liable for delays caused by circumstances beyond our control (e.g., natural disasters, technical failures).
15. Entire Agreement
These Terms represent the full agreement between you and Virtual Assistants USA, superseding any prior agreements.
16. Electronic Communication
By using our services, you agree that email communications are legally binding.
17. Governing Law
These Terms are governed by the laws of the State of Georgia, United States.
18. Contact Information
For inquiries, contact us:
Frequently Asked Questions
What services do you offer?
I specialize in a wide range of services, including: Virtual assistance, Banner design, Telesummit & Online Retreat management, Technical support, Video and audio editing, Sales funnel setup and management, Membership site creation and management
What industries do you work with?
I work with entrepreneurs, small business owners, coaches, speakers, and online event organizers from various industries, including wellness, education, and e-commerce.
How do I get started?
Simply reach out through my contact form or email me at mieke@vausaservices.com. We’ll schedule a discovery call to discuss your needs, goals, and how I can help.
What tools and software do you use?
I’m proficient with tools like Canva, Kartra, GHL, ClickFunnels, Kajabi, Ontraport, Aweber, Active Campaign, WordPress, Trello, Zoom, Vimeo and many more. Let me know if you have specific tools in mind!
How do I know if I need a virtual assistant?
If you’re feeling overwhelmed by administrative tasks, struggling to meet deadlines, or need support with design or technical aspects of your business, a virtual assistant can help you save time and focus on what you do best.
Why Work with Us?
*Fast turnaround and attention to detail.
*Personalized service to match your vision and goals.
What are your rates?
My rates depend on the scope and complexity of the project. I offer hourly packages, project-based pricing, and monthly retainers. Contact me for a personalized quote.
Can I hire you for a one-time project?
Absolutely! Whether you need help with a specific task or ongoing support, I’m here to assist.
How do you communicate with clients?
I communicate via email, Zoom, or your preferred messaging platform. Regular updates and progress reports are part of my service. My preference is email.
What are your working hours?
I typically work Monday through Friday 8am - 5pm EST. However, I’m flexible and can accommodate urgent tasks or deadlines as needed, in most cases. I will be out of office for national holidays.
Do you offer free consultations?
Yes! I offer a free 15/30-minute consultation to discuss your needs and how I can assist you.
STAY CONNECTED
STAY IN TOUCH
mieke@vausaservices.com
(470) 219-8188
Ashburn GA
